Refund policy

Last Updated: June 26, 2026

Thank you for shopping with Top Decals. We appreciate your business and strive to provide high-quality products and excellent customer service.

Returns

Due to the custom and made-to-order nature of our products, all sales are final. We do not accept returns or exchanges for:

Change of mind
Ordering the wrong item
Incorrect information provided by the customer
Buyer’s remorse

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

Your order number
A brief description of the issue
Clear photos of the item and packaging

Once reviewed and approved, we will provide a replacement or refund at no additional cost.

Order Cancellations

Orders may be canceled within 12 hours of purchase. After this period or once production has begun, orders cannot be canceled, modified, or refunded.

Refunds

Approved refunds will be issued to the original payment method used during checkout. Please allow 5–10 business days for the refund to appear on your account, depending on your payment provider.